Managing knock your socks off service
(Book)
Author:
Contributors:
Published:
New York : AMACOM, [1992].
Format:
Book
Physical Desc:
xii, 210 pages : illustrations ; 23 cm
Status:
ASU Main (3rd floor)
HF5415.5 .B436 1992
Copies
Location
Call Number
Status
Last Check-In
ASU Main (3rd floor)
HF5415.5 .B436 1992
On Shelf
Mar 8, 2007
Subjects
LC Subjects
Other Subjects
Citations
APA Citation (style guide)
Bell, C. R., & Zemke, R. (1992). Managing knock your socks off service. New York, AMACOM.
Chicago / Turabian - Author Date Citation (style guide)Bell, Chip R and Ron. Zemke. 1992. Managing Knock Your Socks Off Service. New York, AMACOM.
Chicago / Turabian - Humanities Citation (style guide)Bell, Chip R and Ron. Zemke, Managing Knock Your Socks Off Service. New York, AMACOM, 1992.
MLA Citation (style guide)Bell, Chip R. and Ron Zemke. Managing Knock Your Socks Off Service. New York, AMACOM, 1992.
Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
Description
In today's high-speed economy, the organizations that come out on top are those that service customers best. Serve customers ""about as good as anybody else"" and you wont be serving them for long! Serve them with distinction, and they will be customers for life. Today's customer demands service that is above the norm ... service that makes its mark in their minds and hearts. The 2nd edition of ""Managing Knock Your Socks Off Service"" has been revamped with new examples, new stories, new research and new chapters to share with readers how they can successfully create world-class service in the
More Details
Language:
English
ISBN:
0814477844 :
Notes
Bibliography
Includes bibliographical references (pages 207-208).
More Copies In Prospector
Loading Prospector Copies...
Staff View
Grouped Work ID:
33405d3c-f397-d5fe-efbb-c66e08709fca
Record Information
| Last Sierra Extract Time | Mar 10, 2024 09:27:24 AM |
|---|---|
| Last File Modification Time | Mar 10, 2024 09:27:50 AM |
| Last Grouped Work Modification Time | Apr 05, 2024 09:12:39 PM |
MARC Record
| LEADER | 01535cam a2200421 a 4500 | ||
|---|---|---|---|
| 001 | 25130858 | ||
| 003 | OCoLC | ||
| 005 | 20040730180440.0 | ||
| 008 | 911226t19921992nyua b 000 0 eng | ||
| 010 | |a 91048064 | ||
| 020 | |a 0814477844 :|c $17.95 | ||
| 040 | |a DLC|b eng|c DLC|d NBZ|d OCLCQ|d CLZ | ||
| 049 | |a CLZA | ||
| 050 | 0 | 0 | |a HF5415.5|b .B436 1992 |
| 082 | 0 | 0 | |a 658.8/12|2 20 |
| 096 | |a HF 5415.5 B433m 1992 | ||
| 100 | 1 | |a Bell, Chip R.|0 https://id.loc.gov/authorities/names/n79080524 | |
| 245 | 1 | 0 | |a Managing knock your socks off service /|c Chip R. Bell and Ron Zemke. |
| 264 | 1 | |a New York :|b AMACOM,|c [1992] | |
| 264 | 4 | |c ©1992 | |
| 300 | |a xii, 210 pages :|b illustrations ;|c 23 cm | ||
| 336 | |a text|b txt|2 rdacontent | ||
| 337 | |a unmediated|b n|2 rdamedia | ||
| 338 | |a volume|b nc|2 rdacarrier | ||
| 504 | |a Includes bibliographical references (pages 207-208). | ||
| 650 | 0 | |a Customer services.|0 https://id.loc.gov/authorities/subjects/sh85034965 | |
| 650 | 2 | |a Consumer Behavior.|0 https://id.nlm.nih.gov/mesh/D003258 | |
| 700 | 1 | |a Zemke, Ron.|0 https://id.loc.gov/authorities/names/n80110217 | |
| 902 | |a 060713 | ||
| 907 | |a .b10679832 | ||
| 948 | |a MARCIVE Comp, in 2022.12 | ||
| 948 | |a MARCIVE August, 2017 | ||
| 948 | |a MARCIVE extract Aug 5, 2017 | ||
| 989 | |1 .i43049035|b 1010001860879|d as|g -|m |h 2|x 0|t 0|i 0|j 18|k 040802|n 03-08-2007 14:53|o -|a HF5415.5 .B436 1992 | ||
| 994 | |a 01|b CLZ | ||
| 995 | |a Loaded with m2btab.ltiac in 2022.12 | ||
| 995 | |a Loaded with m2btab.ltiac in 2017.09 | ||
| 998 | |e -|f eng|a as | ||
