Delivering knock your socks off service
Description
Provides advice on how to supply exemplary customer service, discussing topics such as listening skills, telephone etiquette, problem solving, and professionalism.
More Details
Contributors:
ISBN:
9780814477779
9780814479704
9780585119519
9780814479704
9780585119519
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Grouping Information
| Grouped Work ID | 231eec41-e9ea-b90c-d005-d8d7ac7ddfc9 |
|---|---|
| Grouping Title | delivering knock your socks off service |
| Grouping Author | kristin anderson |
| Grouping Category | book |
| Grouping Language | English (eng) |
| Last Grouping Update | 2025-02-20 23:01:09PM |
| Last Indexed | 2025-03-16 00:35:11AM |
Solr Fields
accelerated_reader_point_value
0
accelerated_reader_reading_level
0
auth_author2
Zemke, Ron
author
Anderson, Kristin, 1962-
author2-role
Zemke, Ron
author_display
Anderson, Kristin
available_at_adams
Adams State University
collection_adams
Main Collection
detailed_location_adams
ASU Main (3rd floor)
display_description
Provides advice on how to supply exemplary customer service, discussing topics such as listening skills, telephone etiquette, problem solving, and professionalism.
format_adams
Book
format_category_adams
Books
id
231eec41-e9ea-b90c-d005-d8d7ac7ddfc9
isbn
9780585119519
9780814477779
9780814479704
9780814477779
9780814479704
itype_adams
Book
last_indexed
2025-03-16T06:35:11.511Z
lexile_score
-1
literary_form
Non Fiction
literary_form_full
Non Fiction
local_callnumber_adams
HF5415.5 .A53 1991
owning_library_adams
Adams State University
owning_location_adams
Adams State University
primary_isbn
9780814477779
publishDate
1991
1998
1998
publisher
AMACOM
Amacom
Amacom
recordtype
grouped_work
subject_facet
BUSINESS & ECONOMICS -- Customer Relations
Business & Economics
Commerce
Customer services
Electronic books
Klantgerichtheid
Kundenmanagement
Kundenorientierung
Marketing & Sales
Public Relations
Service à la clientèle
Business & Economics
Commerce
Customer services
Electronic books
Klantgerichtheid
Kundenmanagement
Kundenorientierung
Marketing & Sales
Public Relations
Service à la clientèle
title_display
Delivering knock your socks off service
title_full
Delivering knock your socks off service / Kristin Anderson, Ron Zemke
title_short
Delivering knock your socks off service
topic_facet
BUSINESS & ECONOMICS
Business & Economics
Commerce
Customer Relations
Customer services
Klantgerichtheid
Kundenmanagement
Kundenorientierung
Marketing & Sales
Public Relations
Service à la clientèle
Business & Economics
Commerce
Customer Relations
Customer services
Klantgerichtheid
Kundenmanagement
Kundenorientierung
Marketing & Sales
Public Relations
Service à la clientèle
Solr Details Tables
item_details
| Bib Id | Item Id | Shelf Location | Call Num | Format | Format Category | Num Copies | Is Order Item | Is eContent | eContent Source | eContent URL | Detailed Status | Last Checkin | Location |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ebscoacademiccmc:ocm44961130 | ocm44961130 | Ebsco Academic (CMC) | Online Ebsco Academic (CMC) | eBook | eBook | 1 | false | true | Ebsco Academic (CMC) | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=16192 | Available Online | Ebsco Academic (CMC) | |
| ils:.b1141537x | .i22022922 | ASU Main (3rd floor) | HF5415.5 .A53 1991 | 1 | false | false | On Shelf | Jun 30, 2017 | as | ||||
| ebscoebookcmc:ocm44961130 | ocm44961130 | Ebsco eBooks (CMC) | Online Ebsco eBooks (CMC) | eBook | eBook | 1 | false | true | Ebsco eBooks (CMC) | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=16192 | Available Online | Ebsco eBooks (CMC) | |
| ebscoebookaims:ocm44961130 | ocm44961130 | EBSCO eBooks (Aims) | Online EBSCO eBooks (Aims) | eBook | eBook | 1 | false | true | EBSCO eBooks (Aims) | https://login.proxy.marmot.org/login?auth=aims&url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=16192 | Available Online | EBSCO eBooks (Aims) |
record_details
| Bib Id | Format | Format Category | Edition | Language | Publisher | Publication Date | Physical Description | Abridged |
|---|---|---|---|---|---|---|---|---|
| ebscoacademiccmc:ocm44961130 | eBook | eBook | Rev. ed | English | AMACOM | ♭1998 | 1 online resource (ix, 149 pages) : illustrations | |
| ils:.b1141537x | Book | Books | English | Amacom | �1991 | vii, 136 pages : illustrations ; 23 cm | ||
| ebscoebookcmc:ocm44961130 | eBook | eBook | Rev. ed | English | AMACOM | ♭1998 | 1 online resource (ix, 149 pages) : illustrations | |
| ebscoebookaims:ocm44961130 | eBook | eBook | Rev. ed | English | AMACOM | ©1998 | 1 online resource (ix, 149 pages) : illustrations |
scoping_details_adams
| Bib Id | Item Id | Grouped Status | Status | Locally Owned | Available | Holdable | Bookable | In Library Use Only | Library Owned | Is Home Pick Up Only | Holdable PTypes | Bookable PTypes | Home Pick Up PTypes | Local Url |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ils:.b1141537x | .i22022922 | On Shelf | On Shelf | false | true | true | false | false | true | false | 56, 57, 58, 59 |